Hey Gorgeous, wanna get the scoop on Zest Lifewear? FAQ YES!
Do you have ZipPay? What is it?
Zest Lifewear has partnered with ZipPay to offer you a flexible and secure way to shop now, wear now, and pay later! ZipPay allows you to shop now and pay nothing today, you just need to make your minimum monthly repayments. There's no interest and no setup fees. Find out more and create your free ZipPay account here. When you go through Checkout, just select ZipPay as your payment method. At the moment, ZipPay is only available to Australian residents.
How do I use my discount code?
If you've got a discount code, firstly woohoo!! Secondly, you need to create a customer account to use the code. Then when you get to Checkout, and you're logged in to your account, simply enter the discount code in the "Use Voucher Code" field - simple! If you have any troubles just let us know and we will sort it out for you.
My payment won't go through
If you're experiencing any technical issues with the payment function, never fear, we'll help you get that sorted out! Firstly, please try these quick tips:
- clearing the browser cache (instructions on how to do that here).
- updating your browser or smartphone to the latest OS.
- check your credit card info and expiry date is correct.
If you're still having issues, please keep the items in your Curvy Cart and send us an email at email@example.com describing the issue, and we will get that resolved asap for you!
Can I return it if it doesn’t fit me or I decide I don’t like it?
If you aren’t sure which size to lay your hands on, we understand, it can be tricky. All you gotta do is take your measurements with a tape measure and check the size chart to match up which size is closest to you. If you are still not sure just send us a message on our Get In Touch page and we will help you work out your size. We know you deserve to look and feel fierce in our zesty plus size workout clothes – we’ve got you covered!
If your awesome new gear doesn’t fit, or if you just don’t love it, just read through our returns policy, you can easily return your item for a store credit and we will even pay the return postage to send it back to us (conditions apply). Then you can choose a new size or choose something else to strut around town in. We want you to be smiling with your new active wear, so we welcome your feedback and suggestions, you are super important to us!
It’s like, who has time to go shopping at the mall anymore, if they even had plus size activewear at all, that is. With our returns policy, online shopping is as easy as Netflixing. We got you.
What sizes can you offer me?
Our killer designs for curvaliscious babes include activewear from sizes 14 to 36, take a peep at our size chart. Each size fits a range of measurements and curvy body shapes, we also use stretchy fabrics and flatlock seams, we did this so that each design is versatile for all the different body shapes out there and easy to keep wearing when you put on a bit or lose a bit, that’s totally normal!
What if my goods are faulty?
We really really hope this never happens, we quality check each and every order before it goes out and try our very best to make sure you only get the best stuff because girl, we know you are a queen and deserve to be treated so.
But if you do receive an item that is faulty, we are so sorry - please check out our returns policy, and contact us immediately so we can fix it for you asap. We wanna treat you right, so don’t worry – if the item is faulty you can return it (conditions apply) for your choice of either a full refund or store credit, with free return postage.
Do you have AfterPay?
We don't have AfterPay yet, unfortunately it isn't currently available for the shop platform we use, but they are bringing it out in the near future. Stay tuned and sign up to the Tribe to find out when it comes through.
Do you ship to where I live?
You can check out the situation on shipping on our Oh Ship page. We ship to most places across the world and if you live somewhere a bit tricky just contact us on our Get In Touch page and we will work out some way of getting those gorgeous plus size printed leggings to you. And, we offer tracking on all orders. Pretty awesome huh! We will post out the goods within 24 hours of receiving your order, and shipping times will be as noted on the shipping policy on our Oh Ship page.
Do you really care what I think?
YES!! We are not like the traditional fashion labels, we're a bit different and we definitely care what you think, we want to hear from you - so feel mega-welcome to email us, comment on the blog articles, comment on our Facebook and Instagram posts! You’re pretty special because you are among the first to discover us, we are brand new and we really want to know what you think of the sizing and fit of our designs and how they feel to wear. We’re keen to make any improvements that our Zesty Babes want, so we’d really love to hear your feedback once you try them out! Please drop us a line on our Get In Touch page.
After we get some feedback from our curvy fashionistas (that’s you!) we are gonna be bringing you WAAAY more awesome gear in new colours and new designs and prints – so buckle up for the ride! We’re even gonna bring you our own unique plus size printed leggings and more colours too!
OK, I want more!
If you wanna be the first to know what’s happening just join the Tribe below and you'll get your juicy Z-Mail once a week, but we promise no spam M’am! We’ll keep you satisfied with new designs coming out, blog posts from Sassii, fashion and beauty tips, funny stuff, interviews with awesome and inspirational ppl, giveaways for our tribe members only, and all the good vibes!
So where are you & how can I contact you?
We’re located in awesome Australia, that’s right we are pretty badass. To contact us, just check out our Get In Touch page. We want your feedback, your thoughts and suggestions so get in touch, we’d love to be friends!
Is Australia is too far away? Don’t worry mate - we’ve got trackable express shipping for international orders, it’s all in the shipping policy on our Oh Ship page.
We can’t wait to hear from you, but don’t just contact our office, contact everyone!
Get yo’self a bunch of awesome friends all across the world by joining the Zesty Babes Tribe on our social media pages below, you’ll soon be chatting on our blog post pages and commenting on the social media posts, and don’t forget to sign up for your zesty Z-Mail below to get the goss.
Chat soon! x