Our standard shipping (including tracking) is FREE Australia wide and your order will be packed and shipped from Sydney within 24 hours. This can take from 1-7 working days depending on your location. Unfortunately many freight times have blown out during the current Covid -19 situation so this is out of our control - thanks for your understanding
If you need your order FAST, we also offer Express Post for only $10!
We do ship internationally. Any duties or customs fees upon delivery would be payable directly to your authorities by you, the customer, but we hope you don't receive any of those! Please check with your local customs office if you are unsure.
International Shipping for orders up to $150: Shipping is $30 AUD
International Shipping for orders over $150: Shipping is $40 AUD
We want you to be really happy and confident buying from us, so we offer a 100% money back guarantee - no questions asked. You can return your item within 60 business days of purchase for a refund, exchange or a store credit to the same value, as long as it is unworn and undamaged, has no marks or smells, and it still has any tags attached .
Note that we are unable to refund on sale items, but will exchange for a different size ( if available) or issue a store credit to the same value. We will always refund if the item is faulty. Due to Covid-19 safety requirements, we are not able to return or exchange masks.
Contact us at email@example.com and we will send you a prepaid post label to return the garment. We aim to resolve your return within 7 days .
Just contact us here
and we’ll be in touch.